DIFFICULT FAMILIES

A single resident’s difficult family can create a disproportional headache and drag on a SNF’s or AL’s operations, staff, and sanity.  Learn best practices to manage a difficult family and stay in control and in compliance. 

• Manage communications to stay in control.

• Understand decision-making authority to set boundaries.

• Have confidence to make the right decision despite the noise.

This workshop is approved for 1 CE.

DATE

August 29, 2023.

TIME

10:30 am to 11:30 am CST.

LOCATION

Webinar – Zoom.

FACULTY 

Jason Lundy, Partner, Ice Miller.

Matthew Kelly, Partner, Ice Miller.

LEGAL SERIES TOPICS INCLUDE: 

You will get access to all 6 sessions

• Difficult Families- August 29th.

• Involuntary Discharge- August 30th.

• Survey Process-October 11th.

• Staffing Agency Potholes/Temporary Staffing-October.

• Hot Survey Issues-November.

• Best Practices for Policies- November.

FEES

Provider and Business Members:  $49 for individual webinars or $199 for a series of 6 legal webinars tailored to meet the most pressing issues impacting the aging services sector.

Non-members: $99 for individual webinars or $399 for a series of 6 legal webinars tailored to meet the most pressing issues impacting the aging services sector.

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