March 2025

12Mar10:00 a.m.11:00 a.m.Virtual EventEnhance Your Aging Services Community with Emotional Intelligence (EQ)

Event Details

ENHANCE YOUR AGING SERVICES COMMUNITY WITH EMOTIONAL INTELLIGENCE (EQ)

Partnering with LeadingAge Pennsylvania

OVERVIEW

Discover how Emotional Intelligence (EQ) can improve leadership, operations, and culture within senior living communities. This interactive webinar will include exercises, expert insights, and practical strategies that connect neuroscience, psychology, and leadership principles. Participants will learn how EQ is essential for achieving measurable outcomes, such as enhanced resident satisfaction and increased employee engagement. At the end of the session, attendees will have gained practical tools to integrate EQ into their leadership, sales, and marketing strategies, resulting in organizations that are more agile, empathetic, and successful.

OBJECTIVES: 

  • Understand the Value of EQ: Discover the increasing importance of emotional intelligence in leadership and why it surpasses IQ as a key driver of organizational success.
  • Identify Key EQ Competencies: Learn how self-awareness, self-management, social awareness, and relationship management can enhance operational effectiveness and personal performance.
  • Apply EQ to Strategic Outcomes: Explore EQ’s role in becoming the provider, employer, and partner of choice through better storytelling, relationship building, and culture development.

CE’s: 1.0

DATE

March 12, 2025

TIME

10:00 – 11:00 a.m. CT

LOCATION

Online.

Webinar Link: Link will be sent to individuals at a later date for GoToWebinar from LeadingAge PA

FACULTY

Adrienne Mansfield, Co-Founder of Adage Marketing Group

Adrienne Mansfield, Co-Founder of ADage Marketing Group, is a seasoned marketing strategist with over 18 years of experience in the senior living and healthcare sectors. Recognized for her data-driven approach and expertise in brain-friendly branding and predictive analytics, Mansfield has dedicated her career to elevating marketing strategies for aging services providers through actionable insights and innovative storytelling.

Mansfield’s expertise extends to the creation of EQMatters, a pioneering program designed to enhance emotional intelligence and empathy within senior living communities. This program has been instrumental in fostering stronger connections between staff, residents, and families, contributing to measurable improvements in satisfaction scores and operational outcomes. At CALA, EQMatters™ received high accolades, with 92% of participants rating the content as intermediate or advanced, and 100% leaving with actionable insights to enhance leadership and team dynamics.

FEES

Provider and Business Members: FREE
Non-members: $80 per connection

Note: Provider and Business Members, please click on add to cart and then checkout. The price will automatically drop to $0.

 

Illinois Department of Financial and Professional Regulation
All sessions are approved for the following licenses from the Illinois Department of Financial and Professional Regulation.

IL Licensed Nursing Home Administrators – License #139-000011

  • IL Licensed Nurse – License #236-000019
  • IL Licensed Clinical Social Workers/Licensed Social Workers – License #159-000161
  • IL Licensed Physical Therapists and Physical Therapy Assistants – License #216-000036
  • IL Licensed Occupational Therapists and Occupational Therapy Assistants – License #224-000020
  • IL Registered Public Accountants – License #158-000942
  • IL Licensed Professional/Counselor/Clinical Counselor – License #197-000195
    Credentialing bodies and licensing boards have the final authority on the acceptance of individual courses.

Register for this event!

Base Price $80.00

Total attending from your organization (including you) -1 +

Total Price $80.00

Time

(Wednesday) 10:00 a.m. - 11:00 a.m.

Location

Virtual

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