EIV Master Reports, Tenant Reports, & Resolving Discrepancies with HOTMA

OVERVIEW

This session provides an in-depth, practical review of EIV Master File and Tenant File reports, including how to run, interpret, document, and act on the information they contain. Participants will learn how to properly maintain EIV documentation, investigate discrepancies, and implement required follow-up actions in compliance with HUD regulations. The training also covers the full lifecycle of discrepancy resolution, including tenant notification requirements, documentation standards, repayment agreements, and common MOR findings.

Running EIV reports is only half the job—knowing what to do with them is where most compliance issues occur. This session will help you:

• Understand what each report is actually telling you
• Identify discrepancies before they become findings
• Follow correct timelines (including the critical 30-day rule)
• Properly document every step to withstand an audit
• Navigate tenant communication, corrections, and repayment requirements

Learning Objectives

• Differentiate between EIV Master File and Tenant File reports, including required reports and proper file placement.
• Interpret EIV reports such as Income, Income Discrepancy, New Hires, and Multiple Subsidy to identify potential issues.
• Apply HUD-required steps to investigate and resolve discrepancies within required timeframes.
• Demonstrate proper documentation and notation standards for both tenant files and master files.
• Implement compliant processes for tenant notification, verification, and resolution, including repayment agreements when necessary.

WHO SHOULD ATTEND?

• Property Managers and Assistant Managers
• Compliance Specialists
• Occupancy and Certification Specialists
• Regional Managers
• Asset Managers
• EIV Coordinators and Users

DATE

October 8,  2026

TIME

12:00 – 4:00 pm CST

FACULTY

Rhanda McKown, Director of Affordable Housing at LeadingAge Southeast. 
Rhanda Mckown has served as the Director of Affordable Housing for LeadingAge Southeast since January of 2022. Her primary focus in this role is developing a robust housing education agenda, providing assistance and insight to members on housing issues, and contributing directly to the development and achievement of a housing advocacy agenda.

FEES

Provider and Business Members: $65
Promo Cod for member rate: Save$
Click here​ to register now directly with LeadingAge Southwest for this event.

Cancellations/Refunds/Substitutions

There is a $50 administrative fee for each cancellation or refund. Substitutions will be accepted at no additional fee. Due to costs incurred related to the program, no refunds will be issued after September 1, 2026. All cancellations and substitution requests must be submitted in writing to kmccloud@leadingagesoutheast.org.

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