Senior Living Conference

Join us at the 2021 Senior Living Conference, our first in-person Senior Living Conference since 2019.  It will offer 13 sessions covering a broad range of topics to help you and other senior living providers maximize the potential and quality of services you provide in your communities.

At the conference, you’ll be able to:

  • Attend up to 5 different sessions throughout the day to gather information and resources you can use now
  • Speak and interact with presenters
  • Enter raffles and win prizes
  • Visit vendors in the exhibit area
  • Build connections and partnerships
  • Mingle and network with other attendees during lunch

DoubleTree by Hilton Lisle Naperville
3003 Corporate W Drive
Lisle, IL  60532

Thursday, October 7

Check In, Continental Breakfast, Exhibitors: 8:00 am - 9:00 am

Sessions: 9:00 am - 10:00 am

Break with Exhibitors: 10:00 am - 10:30 am

Sessions: 10:30 am - 11:30 am

Lunch: 11:30 am - 12:30pm

Session: 12:30 pm - 1:30pm

Break: 1:30 pm - 1:45pm

Session: 1:45 pm - 2:45 pm

Break: 2:45 pm - 3:00 pm

Session: 3:00 pm - 4:00 pm

Raffle Drawing: 4:00 pm - 4:15pm

Thursday, October 7
9:00 am - 10:00 am
1A Re-Igniting Post-Covid-19 Employee Engagement by Creating a High-Performance CommunitTEAM
2A Improving Resident Retention Through Predictive Fall Technology and Innovative Fall Prevention Programming
3A Market and Operational Trends in Senior Living
10:00 am – 10:30 am   Break with Exhibitors
10:30 am – 11:30 am
4B Millennials & The Emerging Generation of Caregiver
5B Empathy as an Essential Communication Strategy in Dementia Care
6B Taste the Difference: How to Leverage Hospitality as Part of Your Marketing and Prospecting Plans
12:30 pm - 1:30 pm
7C Finding Your True North
8C From Funnel to Flywheel - How to Maximize Your Marketing Momentum to Positively Impact Sales
9C MOVING THROUGH THE CONTINUUM: Sticking Points and Nudges at a CCRC
1:45 pm – 2:45 pm
10D COVID-19 OSHA Issues in Senior Living
11D Rise Up! Enhancing Retention By Developing Leaders
12D The Ups & Downs of Staffing: Get Off the Ride
3:00 pm - 4:00 pm
13E Ask the Assisted Living Experts - Get the Latest from a Regulatory & Legal Perspective

Thursday, October 7
9:00 am - 10:00 am
1A Re-Igniting Post-Covid-19 Employee Engagement by Creating a High-Performance CommunitTEAM

  • Learn how to meet the critical needs of employees in today's post-Covid19 & multi-generational workforce
  • Recognize, understand, and learn how to overcome the "5 Dysfunctions of a Team" (Patrick Lencioni)
  • Discover how to lay the foundation for a workplace culture that fosters healthy relationships, trust, cooperation, commitment and a spirit of loving-kindness, while working towards shared priorities

Faculty: Bruce Berlin, Founder and Chief Experience Officer, Prioriteams

2A Improving Resident Retention Through Predictive Fall Technology and Innovative Fall Prevention Programming

  • Understand the key components of a comprehensive, effective fall prevention program
  • Identify the essential components and considerations when developing a comprehensive falls prevention program for residents/patients with cognitive impairment
  • Understand the use of predictive falls technology utilizing the Zibrio smart scale and the six pillars of balance in an evidence-based fall prevention program

Faculty: Carter E. Sonstein, MS, OTR/L, Regional Director of Clinical Services, and Shane Malecha, PT, DPT, MS, CLT, CDP, PES, CSCS, Regional Director of Clinical Services, Legacy Healthcare

3A Market and Operational Trends in Senior Living

  • Understand market trends and the changing landscape of senior living nationally, regionally, and locally
  • Understand senior living operational and financial trends through the period of COVID-19
  • Understand home health and home care financial and operational trends and analysis

Faculty: Chad Kunze, CPA, Principal, Health Care, CliftonLarsonAllen LLP

10:00 am – 10:30 am   Break with Exhibitors
10:30 am – 11:30 am
4B Millennials & The Emerging Generation of Caregiver

  • Describe relevant demographic statistics for the Millennial caregiver
  • Identify personal, psychosocial, emotional, and physical challenges experienced by Millennial caregivers and possible resources/strategies healthcare providers can offer to Millennial caregivers
  • Illustrate ways employers can support Millennial caregivers in their roles

Faculty: Kathleen Weissberg, MS, OTD, OTR/L, CMDCP, CDP, National Director of Education, Select Rehab

5B Empathy as an Essential Communication Strategy in Dementia Care

  • Describe how empathy benefits oneself and people with dementia
  • Identify current challenges to engaging in empathic interactions
  • Practice and model empathic communication skills

Faculty: Jeannine Forrest, Ph.D., R.N., Dementia Coach On-Call, Advisor to the Dementia Society of America

6B Taste the Difference: How to Leverage Hospitality as Part of Your Marketing and Prospecting Plans

  • Utilize a hospitality program at the forefront of a marketing strategy
  • Discover how to stand out from competition by streaming virtually across other communities, launching a signature food item, and sending meal kits in advance
  • Participate in a live Teaching Kitchen session featuring cuisines from around the world

Faculty: Gabriel Martinez, Director of Business Development, Community Living, Compass Group, USA, Erin Van Valkenburgh, RDN, LDN, CSG, CDP, Director of Nutrition and Wellness, Morrison Community Living, and Kurt Schroeder, Chef

12:30 pm - 1:30 pm
7C Finding Your True North

  • Discover research results from a study of 125 top leaders regarding authentic leadership
  • Understand how to become an authentic leader by knowing your authentic self to be able to contribute to the development of the organizational strategy and planning
  • Learn how to develop your own personal leadership plan centered on five key areas to establish and manage effective relationships with key stakeholders to influence organizational behavior and outcomes

Faculty: Nadia Geigler, Chief Executive Officer, The Admiral at the Lake, and LeadingAge Illinois Leadership Academy Coach

8C From Funnel to Flywheel - How to Maximize Your Marketing Momentum to Positively Impact Sales

  • Develop an understanding of how to use a flywheel approach, effectively keeping the marketing efforts constantly working for your organization so that momentum is created and maintained
  • Learn how to integrate marketing and sales efforts so that results improve
  • Create clarity on how to involve members of an organization to create a clear, consistent marketing message at all levels

Faculty: Dan Gartlan, President, Stevens & Tate Marketing

9C MOVING THROUGH THE CONTINUUM: Sticking Points and Nudges at a CCRC

  • Discuss common scenarios where CCRC residents resist a move to a higher level of care
  • Discuss legal rights and restrictions for CCRCs to require a resident to advance through the continuum
  • Discuss financial implications to a Life Care CCRC if a resident expends assets on private duty care rather than advancing to a CCRC’s higher level of care

Faculty: Jason Lundy, JD, Shareholder, Polsinelli

1:45 pm – 2:45 pm
10D COVID-19 OSHA Issues in Senior Living

  • Understand current OSHA guidelines and requirements for the senior living environment
  • Prepare for an OSHA inspection using pointers from a first-hand account of a recent OSHA inspection
  • Understand key issues and best practices following the resumption of surveys in CCRCs

Faculty: Aimee Delaney, JD, Partner, Hinshaw & Culbertson, LLP, Douglas Armstrong, Sr. Vice President of Govt. Affairs, Belmont Village, David Alfini, JD, Partner, Hinshaw & Culbertson, LLP, and Adam Guetzow, JD, Partner, Hinshaw & Culbertson, LLP,

11D Rise Up! Enhancing Retention by Developing Leaders

  • Manage the performance of a team by developing better communication and recognition with current employees to build a culture of growth
  • Build a united workforce team by examining the different generational work goals
  • Know how to participate in the Emerging Leaders group, designed for anyone who identifies as an “up-and-coming” leader in aging services

Faculty: Candace Fisher, SPHR, SHRM-SCP, Certified Coach, Director, Organizational Development, HR Source, Laura Edwards, LNHA, MSPM, Co-Leader, Emerging Leaders Group, Strategic Initiatives Director, Clark-Lindsey Village, Samantha Victor, MBA, SHRM-SCP, Director of Human Resources, The Admiral at the Lake, and Sloane Grubb, LeadingAge Illinois Staff Liaison to the Emerging Leaders Group, Director of Membership, LeadingAge Illinois

12D The Ups & Downs of Staffing: Get Off the Ride

  • Identify the top 2 reasons for turnover in an organization
  • Evaluate and revise recruitment engagement
  • Develop a retention strategy

Faculty: Leigh Lachney, VP of Business Development, TMC

3:00 pm - 4:00 pm
13E Ask the Assisted Living Experts - Get the Latest from a Regulatory & Legal Perspective

  • Examine the most current A current survey and compliance issues with IDPH staff
  • Understand the key area to prepare for an AL survey
  • Discuss the latest legal issues in AL and steps to take to be compliant

Faculty: Lynda Kovarik, RN, HFSN, Division Chief of Assisted Living, IDPH, and Matt Murer, Chair, Healthcare, Polsinelli

Explore our valued exhibitor booths where you can connect with company reps and grab resources. Discover the latest products and services during exclusive expo hours. Visit and chat with the exhibitors to earn points to Engage & Win for a chance to win a Grand Prize Drawing.

Dedicated Expo Hours

8:00 am - 9:00 am

10:00 am - 10:30 am

LeadingAge Illinois, as an approved sponsor of continuing education through the Illinois Department of Financial and Professional Regulation, will provide the following professionals licensed in Illinois:

Nursing home administrators, Nurses, Clinical social workers/social workers, Registered and certified public accountants, Physical therapists/physical therapy assistants, Occupational therapists/occupational therapy assistants, Prof. counselor/clinical counselor

With up to 5.0 continuing education credit hours.

When offering CE credit, LeadingAge Illinois must abide by the rules and regulations of all applicable professional accrediting boards and agencies. As such, LeadingAge Illinois cannot provide full CE credit to participants who arrive late or leave early. All other professionals are encouraged to submit detailed information on the session attended (LeadingAge Illinois brochure and handout materials) to their own professional organization for consideration of continuing education credit.

Credentialing bodies and licensing boards have the final authority on the acceptance of individual courses.

DoubleTree by Hilton Lisle Naperville
3003 Corporate W Drive
Lisle, IL  60532

To reserve a sleeping room, click here.

To find directions to the hotel, click here.

  • Provider member: $195/person
  • Provider non-member: $295/person
  • Business member (non-exhibiting): $425/person
  • Business non-member (non-exhibiting): $525/person

Committed to a Safe Environment

We know you work with a vulnerable population. Because we want to keep you and your residents safe, we’ve implemented the following for the Senior Living Conference:

  • Screening and temperature checks: Through our partnership with Accushield, we'll conduct touch-free health screenings and temperature checks of all attendees, presenters, exhibitors, and LAIL staff.
  • Vaccinations: All conference participants will be required to submit proof of full vaccination prior to the conference. Instructions will be e-mailed prior to the conference.
  • Masks: All conference participants will be required to wear a mask unless they are actively eating or drinking.
  • Sanitization: Additional cleanliness and safety measures are being taken by the DoubleTree by Hilton that include touch-free options throughout the hotel, more frequent cleaning and disinfecting, and placement of hand sanitizer stations throughout the hotel. For more information on the Hilton CleanStay program, click here.
  • Social Distancing: Breakout and room sizes are being planned to accommodate appropriate social distancing.
  • Conference check-in and on-site registration: Both will be minimal touch.
  • Attendance: Attendees agree to stay at home or in their hotel room if they are feeling sick. Attendees, exhibitors, and presenters must complete a liability waiver prior to arrival on October 7.

Measures may be adjusted between now and the conference. Check back here regularly for the most up-to-date information. Significant updates will be communicated to registrants. The final health and safety protocols will be distributed prior to the event.

Questions about the Senior Living Conference?

Can't attend but want to hear more about future education?

E-mail us here.

When you register (at checkout), you'll need to complete the liability waiver.

Ready to register? Click here.

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